Will notify you ONE week in advance for the date and time your dog/cat will be arriving
Airline the passenger will travel: China Airline CI 004 or Eva Air BR18
Arrival time for China Airline: Usually around 6:30 PM
Arrival time for Eva Airline : Usually around 2:50 PM
Airport parking : Please park at garage G 3 level
Arrival Gate: International arrival gate A or G
Please call the airline or Google the flight status
China Airline : 1-650-931-8000
Eva Airline : 1-650-360-6800
Normally passenger with dogs/cats will come out around 30 mins to 1 hour after the arrival time depends on the season
In case you can not pick up the dog/cat at the airport, one of the volunteer will pick up your dog/cat for you.
Handling Your Dog/Cat
After you got home from the airport:
* DO NOT force the dog/cat to come out from the crate
* DO NOT put your head or hand into the crate
* DO NOT try to pet your dog/cat before he or she comes to you
* Provide fresh water and food for your dog/cat (have not been eating for 12 hours)
* Do not remove leash or collar for the first week or two even when at home
* Register your dog/cat with microchip company
* Provide unconditional love to your new family member
